Enter and View Volunteer

Healthwatch Lancashire has the right by law to appoint voluntary representatives to enter and view adult health and social care premises. Appointed volunteers look at the delivery of health and social care services in these premises and gather feedback from those receiving the services. Volunteers will receive appropriate training before undertaking this role.

The Enter and View visiting programme will vary; but it is unlikely you would be asked to undertake more than 2 or 3 visits per month. The size of the team may vary according to the size of the premises; but there will never be less than 2 premises

What skills do I need?

Cultural awareness and sensitivity to the needs of others. An ability to remain non-judgemental. A willingness to exchange knowledge and develop/conduct activities to build the capacity of individuals. Good communication and interpersonal skills. Adaptability and flexibility to deal with challenging situations that may arise. An ability to remain calm but assertive in high pressure situations.

When do I need to be available?

Details

Days/times to be confirmed