Meet & Greet Hospital Volunteer

The volunteer will be located at the front desk of the hospital (Ormskirk) and will offer directions and assistance to visitors coming into the Trust. It is important to understand that you will usually be the first person most members of the general public will meet when entering the hospital and it is that first impression and the ability to promote our Trust as a friendly; caring hospital that is key to being a successful Meet & Greet volunteer.

This service is offered Monday to Friday. AM & PM (PM shift commences at 12.30)

What does the role involve?

Offering advice and direction

Building up a rapport with patients and visitors

Locating wheel chairs if required

Checking and maintaining stock levels of PPE and hand gels at hospital entrances

Taking receipt of patient property for delivery to in-patient wards

What skills do I need?

KNOWLEDGE; TRAINING & EXPERIENCE REQUIRED TO DO THE ROLE:

This might be the role for you if:

You are confident to talk to Patients and visitors

Ability to introduce yourself and be a ìfriendly faceî with a sympathetic manner

A good sense of discretion and willingness to help

You enjoy chatting with people and putting them at ease

You have excellent listening skills

You are empathetic and non-judgemental

Can provide one morning or afternoon per week

When do I need to be available?

	Morning	Afternoon	Evening
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

Details

(from 18/10/23) Tuesday PM (12:30 – 16:00) Wednesday PM (12:30 – 16:00) Thursday PM (12:30 – 16:00) Friday PM (12:30 – 16:00) Please note:New volunteers would need to come in and shadow one of our existing Meet & Greets, which would be either Monday, Tuesday or Thursday AM (09:00 – 12:30) for a couple of sessions until they feel comfortable to come in on their chosen days.

Where does this role take place?