Cash Desk Volunteer

We fund around £100 million of research each year into all heart and circulatory diseases and the things that cause them. Heart diseases. Stroke. Vascular dementia. Diabetes. They're all connected, and they're all under our microscope. Our volunteers help us fund lifesaving science to improve the lives of families and loved ones living with heart and circulatory disease. Volunteering with us is easy, flexible, and inclusive. If you can spare a few hours a week, or a couple of hours occasionally, we’d love you to join our volunteer team.

Could you be the friendly face of your local British Heart Foundation shop? With support around you and full training provided, you will be processing sales through the till as a cashier, talking to customers and thanking every donor - helping us continue to fund life saving research. This is a customer focussed role where you will meet and interact with a wide range of people.

Just so you know, we are unable to accept volunteers aged under 16 or with unspent criminal convictions. Please note this is an unpaid voluntary position in a friendly charity shop. 

Typical tasks include:

· Engaging with customers and serving them in a helpful and friendly way

· Answering questions from customer, donors and supporters

· Communicating with fellow volunteers about what has sold and needs re-stocking

· Honing your retail and cashier skills behind the till and taking payments

· Helping with administration and reception duties around the till area

· Promoting Gift Aid and sales campaigns

Volunteering with the British Heart Foundation comes with plenty of benefits too…

· A 25% discount on donated goods and 10% discount on New Goods in our shops

· Unlimited, free, and confidential support by Retail Trust

· Access to training and development

· Reasonable travel expenses reimbursed

· Refreshments available

· Volunteer certificates, references and long service awards provided

· Access to discounts with other retailers

To join us please visit our website and complete an online application www.bhf.org.uk/volunteer

If you are unable to complete an online application, please call in to one of our shops or stores.

What skills do I need?

A willingness to learn how to use our till system and to interact with the general public.

When do I need to be available?

	Morning	Afternoon	Evening
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

Where does this role take place?