Welcome and Information Team

At WWT we believe the best way for people to understand and connect to wetlands is to experience them, so we bring awe-inspiring nature up close and let it do the talking. People feel part of something amazing and are motivated to make a difference.

By providing an excellent visitor experience as a member of the Welcome and Information Team, you will be encouraging our visitors to make the most of their visit to Martin Mere centre, and to understand and support our work to save wetlands for wildlife and people. The role will include:

• Acting as the first point of contact for all visitors to Martin Mere, providing them with a warm welcome along with appropriate information to aid their visit.
• Conducting specific talks to the public – scripts and training are provided.
• Conducting activities such as opening the moth traps and using props to actively engage with visitors
• Conducting guided walks of the grounds and the reserve when required – training is provided.

Volunteers are an essential part of the WWT team. You'll get a warm welcome, including information on training, equipment and anything else you need.

If you are interested in volunteering for WWT but don't wish to apply online, please email volunteering@wwt.org.uk or leave a message at 01453 891 231 with your name and number. 

What skills do I need?

No previous experience is required as training will be provided. However this role will suit you if you have a love of wildlife and the outdoors and are:

• Confident or experienced in delivering talks
• Able to work in a team of staff and volunteers
• Experience in a customer related role would be advantageous
• Able to communicate well to a diverse range of audiences
• Familiar with Martin Mere centre

When do I need to be available?

Details

One day per week – 10am to 4pm. We currently have opportunities available on a Wednesday, Friday and Saturday. We will mutually agree the hours that you can contribute and it would be helpful if you could try to give us as much notice as possible on the occasions when you are not able to contribute those hours.